SIWINN TECHNOLOGY

Privacy Policy

Last updated: May 12, 2026

SIWINN Technology Co., Ltd. (“SIWINN“, “we“, “us“, or “our“) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites siwinn.com and siwinntag.com (collectively, the “Sites”) or contact us through any channel.

By using our Sites or services, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our Sites.

1. Who We Are

SIWINN Technology Co., Ltd.
Registered address: No.1113 Internet Building, High-Tech Industrial Development Zone, Dongtai City, Yancheng, Jiangsu Province 224200, China
Email: info@siwinntag.com
WhatsApp: +86-18752219771
Brands: SIWINN (parent manufacturing) · SiwinnTag (industrial QR asset tags)

2. Information We Collect

2.1 Information You Provide Voluntarily

  • Contact information: Name, business email, phone/WhatsApp number, company name, country, and job title when you submit an inquiry, request a quote, or sign up for samples.
  • Business communications: Project specifications, drawings, RFQ details, purchase orders, and shipping addresses you share with us by email, WhatsApp, or other channels.
  • Marketing preferences: Subscription opt-ins, language preferences, and communication channel choices.

2.2 Information Collected Automatically

  • Device & log data: IP address, browser type, operating system, referring URL, pages visited, and timestamps.
  • Cookies and similar technologies: See our Cookie Notice for details on what cookies we use and how to manage them.
  • Analytics: Aggregated and anonymized usage data via standard web analytics tools (where applicable).

2.3 Information from Third Parties

We may receive contact information about you from public B2B platforms (e.g., Alibaba.com, 1688) when you submit an inquiry through those channels, and from logistics carriers, payment processors, or trade-show organizers in the ordinary course of business.

3. How We Use Your Information

  • Respond to inquiries, prepare quotations, and provide samples.
  • Process and fulfill orders, including manufacturing, quality control, and shipping.
  • Send transactional communications (order updates, shipping notifications, invoices).
  • Improve our products, services, and websites based on aggregated usage patterns.
  • Comply with legal, tax, customs, and export control obligations.
  • Prevent fraud, enforce our Terms of Service, and protect our legitimate business interests.
  • With your explicit opt-in consent, send marketing communications about new products, promotions, and industry insights. You can unsubscribe at any time.

4. Legal Basis for Processing (EU/UK Visitors)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data on the following legal bases under the GDPR:

  • Contract performance: Processing necessary to respond to your quote request, fulfill an order, or provide post-sales support.
  • Legitimate interests: Improving our services, ensuring website security, and conducting B2B outreach to relevant industrial buyers.
  • Consent: Marketing emails and non-essential cookies (where required).
  • Legal obligation: Compliance with tax, customs, and export control laws.

5. How We Share Information

We do not sell your personal information. We may share information only in these limited circumstances:

  • Service providers: Hosting (Hostinger), email delivery, logistics carriers (DHL, FedEx, UPS, freight forwarders), payment processors, and accounting providers — all bound by confidentiality obligations.
  • Legal compliance: When required by law, court order, customs authorities, or to protect our rights and the safety of others.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred subject to standard confidentiality protections.
  • With your consent: Any other sharing is done only with your prior explicit consent.

6. International Data Transfers

SIWINN is headquartered in China. By contacting us or placing an order, you acknowledge that your information may be transferred to and processed in China and other jurisdictions where our service providers operate. We implement appropriate safeguards (such as Standard Contractual Clauses where applicable) to protect cross-border data transfers.

7. Data Retention

We retain personal information only as long as necessary for the purposes described above:

  • Inquiries without orders: Up to 24 months from last contact, then deleted or anonymized.
  • Customer order records: Up to 10 years to comply with tax, customs, and warranty obligations.
  • Marketing subscribers: Until you unsubscribe.
  • Website logs: Up to 12 months.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Rectification: Request correction of inaccurate or incomplete information.
  • Erasure: Request deletion of your information (subject to legal retention obligations).
  • Restriction & objection: Restrict or object to certain processing activities.
  • Data portability: Receive your information in a structured, machine-readable format.
  • Withdraw consent: Withdraw consent for marketing or non-essential processing at any time.
  • Lodge a complaint: EEA/UK residents may file a complaint with their local data protection authority.
  • California residents (CCPA): Right to know, delete, correct, and opt out of “sale” of personal information (we do not sell).

To exercise any of these rights, email us at info@siwinntag.com. We will respond within 30 days.

9. Data Security

We implement industry-standard technical and organizational measures to protect your information, including HTTPS encryption (SSL/TLS), access controls, secure hosting infrastructure (Hostinger Business with daily backups), and confidentiality agreements with employees and contractors. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Sites and services are intended for B2B (business-to-business) use only and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us for prompt deletion.

11. Third-Party Links

Our Sites may contain links to third-party websites (e.g., Alibaba.com supplier pages, social media). We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top will reflect the most recent revision. Material changes will be communicated via email or a prominent notice on our Sites.

13. Contact Us

For any privacy-related questions, requests, or concerns, please contact:

SIWINN Technology Co., Ltd.
Email: info@siwinntag.com
WhatsApp: +86-18752219771
Address: No.1113 Internet Building, High-Tech Industrial Development Zone, Dongtai City, Yancheng, Jiangsu Province 224200, China